ATTENTION ALL CUSTOMERS
Our products are designed for individual hobbyists working on their own projects at their own risk. We do not recommend and do not support resale of our products either separately or as part of complete battery system to other people or businesses. There are certain government regulations requiring certifications for safety of battery systems and any sale of the battery system without such certifications creates a liability. We will cancel and refund any and all orders from resellers, dealers, system integrators, etc. Only orders from individuals working on their own batteries will be fulfilled.
You may return new, unused items within 30 days of delivery for a full refund. Shipping cost is not refundable. Return policy does not apply to specially customized orders.
We ship US based orders via insured and traceable USPS Priority Mail and we charge flat rate of $15 for all US orders. We ship international orders via USPS Express Mail International. International shipping rates can vary depending on the country, EMI rate for most Eurpean countries is $45, Canada is $35.
Orders are usually shipped 3-4 days after recieved payment. If we experience unusual delays due to out of stock parts, we will notify you via Email.
Our products come with one year parts and labor warranty. Certain damages due to incorrect installation may not be covered, please pay attention to installation instructions.